infrastructure | support | security | cloud
[preloadyoutube ytid=ILAYKzkPnyM] (Watch the video summary or read the full article below.) As an IT director or manager, you’ve probably had this moment. A project deadline is agreed in a meeting, and you can already see the dependency issues no one else has spotted. A department assumes a change is minor, when you know it touches five […]
[preloadyoutube ytid=rtvMIEldqM4] (Watch the video summary or read the full article below.) There’s an interesting gap appearing across organisations today. Most IT leaders say data security is their number one concern when improving technology. In fact, nearly seven in ten rank it at the top of the list. Yet only around a third say they feel extremely […]
AI is moving quickly inside most organisations, and it’s creating a new kind of pressure for IT directors.
Teams want to experiment and improve productivity. At the same time, someone must think about governance, risk, and long-term impact.
Here’s how to make that balancing act more straightforward…
Ever noticed how it’s the tiny software quirks that cause the most frustration?
If you live in Microsoft Teams meetings, there’s a subtle change rolling out that could make things feel noticeably smoother. It’s one of those updates everyone will appreciate…
(Watch the video summary or read the full article below.) Shadow IT has a way of creeping into environments. A team signs up for a tool to move faster. Someone connects an integration to save time. A department starts using an AI service because it makes their workflow easier. None of it is usually announced, and […]
Your role has always been about keeping things stable, secure, and moving forward. But now, so much more is landing around that. AI appearing in workflows, vendors shifting direction, governance expanding, and expectations continuing to rise. None of this replaces what you were already responsible for. But it does add to it. That makes it harder to […]
[preloadyoutube ytid=zeLPf34Z0Y0] (Watch the video summary or read the full article below.) If you use Windows every day, what’s the one app you couldn’t work without? Microsoft’s latest marketing says the answer should be Microsoft Copilot. They recently described it as the number one productivity app in Windows 11, ahead of familiar tools like File Explorer, […]
[preloadyoutube ytid=MQMNTxurH‑A] (Watch the video summary or read the full article below.) Security used to feel more contained. There were tools to configure, patches to apply, alerts to review. It was technical, structured, and largely operational. But that’s changed. These days, security rarely stays in the technical lane. It tends to surface in strategy meetings, budget […]
[preloadyoutube ytid=XvyTe7QpqOA] (Watch the video summary or read the full article below.) If you needed a strong password, would you ask AI to generate one for you? It sounds reasonable enough. Tools like ChatGPT and Copilot can write reports, draft emails and even create bits of code. Asking them for a 16-character password packed with symbols and […]
[preloadyoutube ytid=RgAcNUexZa4] (Watch the video summary or read the full article below.) Are you still running Windows 10 because “it’s fine for now”? We hear that a lot. To be fair, if you signed up for Extended Security Updates (ESU) programme, Windows 10 probably does still feel fine. It turns on. It works. It gets security updates. No drama. […]
Every Manager responsible for IT (Finance, Office Manager, Ops etc), that's not an IT Manager by profession should review their IT Support experience. How do you know if your expectations are realistic, is the team performing, are you at risk and didn't realise? Do you have doubts? Or are they simply great,
This Check Outsourced IT Support Checklist has been created, after performing hundreds of IT Audits over more than 20 years, revealing the most commonly found problems caused by IT Support Providers.
(PS. Your details remain confidential and will never be shared with anyone else)