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AI in IT operations: Useful tool, additional responsibility
AI is helping IT teams work faster. Yet plenty of IT leaders would struggle to say their workload is getting smaller. Every new tool creates decisions, responsibilities and expectations that somebody must manage…
Is your team using AI tools you haven’t approved?
AI may not be the biggest risk in your organisation. It might be the fact that nobody’s talking about it. A lot of businesses and schools are surprised when they discover how quickly new tools find their way into everyday work. And the risks that come with them…
Why vendor conversations take more energy than they should
Do some of your vendor relationships stay in place simply because nobody has had time to step back and review them properly? Renewals arrive. Operational issues take priority. Projects move forward. Before you know it, another year has passed without the bigger conversation happening…
Have your employees become AI “middleware”?
AI was supposed to make work simpler. But in some organisations, people are spending more time stitching systems together than using them. The strange part is, it can still feel productive while it’s happening…
The politics of IT leadership
[preloadyoutube ytid=Eh_sQlCGa0E] (Watch the video summary or read the full article below.) A large part of and IT leader’s role has very little to do with technology. It becomes obvious once you move beyond purely operational responsibility. You’re no longer only managing systems, projects, security, and support. You’re also navigating priorities, personalities, budgets, expectations, and the different…
Could this be the future of cyber security?
[preloadyoutube ytid=joaAyy6_5sM] (Watch the video summary or read the full article below.) Most cyber security tools work reactively. Something suspicious happens, the system detects it and tries to stop the threat before it can cause damage. That’s incredibly important. However, Microsoft is working on something that could take security a step further: using AI to find weaknesses…
How to prepare your organisation for Copilot and AI
AI can do some impressive things. However, there’s something the successful rollouts have in common. Information is organised, systems are well managed and people know where to find what they need. In other words, the foundations were built before AI was expected to transform your organisation. Our latest guide explains how to prepare your organisation for…
Modern IT leadership: Influencing your organisation without losing focus
Technology now plays a part in almost every organisational decision. That means IT leaders and those responsible for technology spend more time explaining risk, influencing priorities and helping senior leaders make informed technology decisions. Finding enough time to do that while managing projects, security, suppliers, support and the day-to-day demands of IT isn’t easy. Our latest…
Justifying security investment when nothing has happened
[preloadyoutube ytid=17eSrij749Y] (Watch the video summary or read the full article below.) One of the more difficult parts of an IT leadership role is explaining the value of something designed to prevent problems rather than produce visible results. When security investment works, people usually don’t notice. There’s no obvious moment when someone says, “That firewall upgrade just…
Yet another performance boost for Windows 11
[preloadyoutube ytid=zd_UQ45Ty14] (Watch the video summary or read the full article below.) Are you tired of that slight pause when you open something on your PC and it takes just a fraction longer than expected? It’s not enough to stop you working, but it’s enough to irritate you. That’s the sort of thing Microsoft is working to…