Blog
Presenting Risk to Non-Technical Executives
[preloadyoutube ytid=Uf3WnRf-qTg] (Watch the video summary or read the full article below.) There’s a moment in most leadership meetings when the conversation turns to cyber security. Usually, it starts with a simple question: “How exposed are we?”“Are we covered?”“What happens if something goes wrong?” You know the answers aren’t always simple. You’re balancing risk, probability, business priorities, user…
Should your organisation use an AI voice assistant?
[preloadyoutube ytid=SIsOTzZnU_0] (Watch the video summary or read the full article below.) If your organisation receives a steady stream of phone calls, you’ll probably hear the same questions every day. For a business, these calls can take valuable time away from your team. For a school, it could be parents asking about term dates, clubs, trips, uniform or appointments…
There’s only one thing you can rely on cyber criminals for
[preloadyoutube ytid=1XFI7nxlBNs] (Watch the video summary or read the full article below.) Cyber criminals arguing with each other sounds like good news. One group targeting another. Threats flying back and forth. Even promises to “help” victims caught in the middle. It almost feels like justice. Here’s the reality: There’s only one thing you can rely on cyber criminals for……
Scaling the help desk without disruption
[preloadyoutube ytid=sbN113TvmkM] (Watch the video summary or read the full article below.) There’s a point where the help desk starts to feel different. Tickets are still being handled and users are getting support, but the pace changes. Volume increases, interruptions become more frequent and the team spends more time reacting than getting ahead. Sound familiar? The workload…
Here’s what’s new in Copilot Wave 3
[preloadyoutube ytid=2dZSKb3ewdE] (Watch the video summary or read the full article below.) If you use Microsoft 365 every day, you’ve probably noticed that Copilot hasn’t stood still. It’s becoming more embedded in the way you use Word, Excel, Outlook and other Microsoft 365 tools. Microsoft groups these larger updates into “waves” – and the latest one feels different.…
If you step back, what still works?
[preloadyoutube ytid=he4-M1MtSYs] (Watch the video summary or read the full article below.) There’s a moment many IT leaders will recognise. Something goes wrong, or starts heading that way, and you step in. You know where to look. You know what needs to happen. You make the call and keep things moving. The issue gets resolved. Everyone moves on.…
Build a security-first culture in your organisation
Most cyber security problems begin during completely normal moments at work. Someone is busy and logs into the wrong page. A password gets shared because it feels quicker. An old account stays active longer than anyone realised. That’s why organisations with the strongest security rely on more than software. They build better habits around how people…
Warning: Don’t fall for fake CAPTCHAs
[preloadyoutube ytid=9RALdWJnpPM] (Watch the video summary or read the full article below.) You’ve seen them hundreds of times. “Click here to prove you’re not a robot.” It’s one of those things you don’t really think about. You tick a box, maybe select a few images, and move on with your day. That’s why this new scam works. ⚠️ There’s a growing…
From reactive to repeatable: Strengthening IT operations
IT environments can quickly become reactive during busy periods, with constant interruptions and competing priorities. There is rarely enough time to properly tidy things up before the next urgent issue arrives. So, experienced people adapt. They work around the gaps, keep things moving and deal with the consequences later. Our latest guide explores how IT…
The IT director’s hidden dependencies
There’s a type of risk that doesn’t show up in reports or alerts. Everything appears to be working as it should. Systems are stable, users are getting what they need, and nothing is forcing you to question how things are set up. At the same time, there are usually a few areas where more responsibility sits…