Is your team using AI well? Copilot can tell you …
How do you really know if your people are making the most of AI at work?
You’ve rolled out Microsoft Copilot.
You’ve talked about how it saves time, boosts productivity, and makes everyday tasks easier.
But how can you tell if your team is actually using it? Or if it’s quietly gathering dust on their desktops?
That’s exactly what Microsoft’s new Copilot Dashboard feature, called Benchmarks, is designed to reveal.
It lives inside Viva Insights (part of Microsoft 365) and gives you a clear picture of how your employees are using Copilot. And how that compares to others.
Benchmarks can show how many people in your organisation actively use Copilot, which apps they’re using it in, and how often they come back to it.
But it doesn’t stop there.
It can also compare your organisation’s usage with similar businesses and education settings — including those of a similar size, in the same sector, or within the same region.
In other words, you’ll be able to see whether your team is leading the AI charge… or falling behind it.
Now, that may sound like a privacy concern. The idea of your company data being compared against others might raise an eyebrow or two. But Microsoft insists it’s handled safely. All the external data is anonymised, aggregated, and run through mathematical models to protect privacy.
From a business and education perspective, it’s a smart move.
Many organisations and education providers have been slow to fully adopt AI tools, despite the clear benefits. Research shows that only around 5% of AI pilot programmes move beyond the testing stage. This is often because they’re struggle to adapt their processes, skills, and workplace culture.
Microsoft’s Benchmarks tool could change that by showing you exactly where adoption is stalling.
Of course, this new visibility might make some staff uneasy. No one wants to feel like their AI habits are being watched. This is about progress, not punishment. If you can see which teams are using Copilot effectively (and which aren’t), you can identify where extra support or training is needed.
So, is your team using AI well? Soon you won’t have to guess. Copilot will tell you.
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