Consider this before using AI browsers at work
Have you ever wondered what your browser is doing in the background while you work?
Most people think of a browser as a simple window to the internet. However, a new wave of AI browsers is changing that idea completely.
These tools are clever, fast, and can automate tasks that used to take minutes, or even hours.
That sounds great… until you realise they might also be quietly collecting or sending data you’d never normally share.
New technology is wonderful, but we know how quickly something helpful can become something risky when it’s used in the wrong way. Or without the right safeguards.
AI browsers are a perfect example of that.
AI browsers (such as Microsoft Edge with Copilot, OpenAI’s ChatGPT Atlas and others) are designed to boost productivity by doing more than displaying websites. They can read what’s on the page, summarise it for you, translate it, gather data, and even take actions automatically.
But here’s the problem: They can also be tricked.
Researchers found that the default settings in many AI browsers prioritise a smooth user experience over strong security. In other words, the browser is designed to be helpful first and safe second.
That’s where things get messy for your organisation.
These browsers don’t just display your data, they often send what’s on your screen to a cloud-based AI system so it can understand, summarise, or interact with it. That might include sensitive emails, financial information, client details, internal documents, or anything else an employee happens to have open at the time.
If the AI assistant sees it, there’s a chance that data has already left your computer and been processed elsewhere.
This becomes even more concerning when you realise that some of these browsers can perform actions on their own. They can navigate websites during logged-in sessions, interact with content, and complete routine tasks.
That’s brilliant for efficiency, but it also means they could be tricked by a malicious webpage and convinced to hand over information without the user even noticing.
The warning is clear: AI browsers can expose organisations to unnecessary risk if they’re not configured and used correctly.
So, what do you need to think about before rolling them out?
Start with the basics: Understand where the data goes.
Many AI browsers don’t allow you to keep the AI processing local on the device. Instead, everything is sent to the provider’s cloud service. That means your cyber security and data protection policies need to cover this. Especially if you work with sensitive information, regulated data, or anything involving customers.
It’s also important to think about how staff will use these browsers day-to-day.
Even if the browser itself meets your security standards, an employee could easily introduce new risks by doing something as simple as opening an AI sidebar while sensitive information is visible on another tab.
The AI doesn’t know what’s private, it processes what it can see.
And then there’s the temptation issue.
Because these tools can automate boring tasks, some employees might try to use them to get through mandatory training or compliance activities. It’s easy to forget that an automated click-through isn’t the same as a trained, security-aware human.
None of this means AI browsers are bad. Far from it. They’re powerful, exciting tools that can bring real value to your organisation.
If you choose to allow AI browsers in your organisation, make sure your team understands how they work. Be clear about the risks. Help them see that anything open in their browser could potentially be sent to the AI service.
Encourage them to avoid using AI functions while viewing highly sensitive data. Make sure your IT team can centrally manage security settings so that convenience never comes at the expense of safety.
We’re still in the early days of AI browsers. Their risks aren’t fully understood yet, and the default settings often favour convenience over protection. Use them responsibly, after proper risk assessments and training.
Before you adopt an AI browser across your organisation, take the time to make sure you’re doing it securely.
Watch the video below to learn more!
If you need help with that, get in touch.
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