infrastructure | support | security | cloud
Is your firewall quietly doing its job… or quietly letting threats slip through? Most schools and businesses don’t think about it. It just sits there, working away in the background. If your firewall isn’t set up properly, or if it’s using basic, outdated protection, your organisation could be far more exposed than you realise. Our latest […]
Tired of juggling passwords and endless reset emails? Be honest, when was the last time you forgot a password and ended up in that endless loop of “reset your password” emails? It’s one of the biggest frustrations of modern working life. It might finally be coming to an end. Microsoft has announced that passkeys can now […]
What if your computer could understand what you mean, not just what you type? Microsoft’s testing something new in Windows 11 that could completely change how you search, click, and get things done. It’s smart. It’s optional. And it might save your team a lot of time… watch the video below to find out more! [preloadyoutube ytid=7kJVsQ82Fq8] […]
When was the last time you saw one of those scary pop-ups claiming that your computer was infected? These scams often come complete with flashing red warnings and a fake phone number that claims to be for “Microsoft support.” It’s called scareware, and it’s goal to panic you into handing over money or access to […]
How do you really know if your people are making the most of AI at work? You’ve rolled out Microsoft Copilot. You’ve talked about how it saves time, boosts productivity, and makes everyday tasks easier. But how can you tell if your team is actually using it? Or if it’s quietly gathering dust on their desktops? […]
How does your team really feel about using AI at work? Are they excited? Nervous? Maybe a bit of both? Across schools, colleges, universities, and small businesses, AI is quickly becoming part of everyday work. From lesson planning and marking to admin, marketing, finance, and customer support, AI tools are already being used to save time and […]
Be honest, how many times have you lost a Word document because you forgot to hit “Save”? We’ve all been there. The power cuts out, your laptop crashes, or you just close the window too fast… and hours of work vanish in an instant. Well, Microsoft’s decided that enough is enough. From now on, new Word […]
If you’re a business leader or manager, you already know how vital IT is. From keeping systems secure to ensuring your team can work without interruption, IT underpins everything. But if you’re not an IT professional yourself, how do you really know if your outsourced IT partner is giving you the service you need? The truth […]
Are You Choosing Your Next Managed Service Provider? Think Recruitment – Not Just Procurement! Are you a Finance Manager, Operations Lead, Office Manager or Director – but not from an IT background and looking to hire your next MSP? Then this guide is for you. Hiring a Managed Service Provider (MSP) isn’t just about buying IT support. […]
The clock’s ticking for Windows 10: Are you ready? 14th October 2025. Does that date look familiar? If you’re using Windows 10, it should. It’s the day Microsoft pulls free support for the operating system. That will leave you with no new features, no bug fixes, and importantly, no more security updates. You can’t risk that. So, […]
Every Manager responsible for IT (Finance, Office Manager, Ops etc), that's not an IT Manager by profession should review their IT Support experience. How do you know if your expectations are realistic, is the team performing, are you at risk and didn't realise? Do you have doubts? Or are they simply great,
This Check Outsourced IT Support Checklist has been created, after performing hundreds of IT Audits over more than 20 years, revealing the most commonly found problems caused by IT Support Providers.
(PS. Your details remain confidential and will never be shared with anyone else)